According to one study, consumers spend about $397 per year on car maintenance.
If you need to take your vehicle in for maintenance, the shop might recommend getting a digital vehicle inspection.
But what is a DVI? How does it work, and is it better than a paper vehicle inspection? Keep reading to find out!
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What is a DVI?
When you take your car into a repair shop, they may be using software like Tekmetric.com to help them automate your vehicle’s multipoint inspection.
This software will give them the tools to do all of these inspections electronically, rather than walking around with a clipboard and using paper. Instead, they’ll use tablets or smartphones to make notes of anything that they see wrong with your car.
Another great benefit of this is that technicians can even take videos or photos of what is wrong and then upload them to the report. This makes the inspection go faster, makes the information more available, and it’s cleaner.
Inspect the Vehicle
The technician will make notes of your vehicle identification number, your vehicle make, model, and year, the drive type, the license plate number, and the reading on your odometer.
They may also drive the car one mile to see if there are any issues while driving. They’ll make notes of any steering problems, issues with the brakes or suspension, or if there are any noises or vibrations happening. If they notice the alignment might be off, they’ll note that down as well.
After that, they’ll walk around the exterior of the car to make sure it’s okay. They’ll check the lights, the windshield, the wipers, the mirrors, lock functions, and the lights.
After that’s all crossed off, they’ll open up the hood to check for any leaks or services that need to be done. They may also check the levels of the fluids in the car. They’ll make notes of how the battery is after being tested, and if you need any new filters, hoses, or spark plugs.
Lastly, the car is then lifted up so the technician can check the brakes, tires, wheel bearings, exhaust system, and check for any leaks. During this entire process, they’ll be making notes of anything wrong on their tablet device or smartphone. These reports are uploaded into a database where they can export a report to give you when you come to pick up your car.
Some software make it even easier for the technicians by putting each part of the car into a different category. If it’s green, that means it’s good to go. If it’s yellow, that means it’s okay and will need attention soon. If it’s red, it needs attention or repairs immediately.
By doing this, it makes it easier for the consumer to understand what’s wrong with the car.
Taking pictures is normally the last step during the inspection. Photos are great because the technician can just upload these to the report so that they don’t have to spend their time explaining everything wrong to each customer.
Plus, it gives the customer a unique opportunity to actually see what is wrong with their car rather than thinking the shop is trying to rip them off. This helps to provide a relationship of trust, and customers are less likely to ask questions when they can see what’s wrong for themselves.
It also gives customers a great way to view what’s wrong remotely, rather than having to come in to see it if their car isn’t ready. They can view the photos or videos while still at their office or home and can send confirmation of what they’d like fixed or not.
There are many benefits to having a DVI rather than using a paper inspection. Because the technicians will save more time, they have more time to actually go through every point of your vehicle to make sure it’s all working correctly.
The reports, photos, and videos will also be saved in a database. So if something breaks later on or a problem was missed, you can always have someone go back and retrieve that data. You can even easily store all of these reports on your computer or in your email so that you easily retrieve any of the reports if something goes wrong.
Plus, with the photos and videos, the customer can have more trust that the technicians actually looked at their car rather than just signing off on a piece of paper.
It also is better for the environment because it cuts the need for a lot of paper. You can easily receive these reports via SMS messaging or just on your email. You can also easily approve repairs after you’ve received a notice that something is wrong.
Lastly, if you ever move or decide to go to a new car repair shop, you can have them send over the electronic copies of all the reports. That way, it can always move with your car so that you can get it the best care possible!
Learn More About How a Digital Vehicle Inspection Works
These are only a few things to know about how a digital vehicle inspection works, but there are many more things to consider.
We know that taking care of your car can be stressful and overwhelming, but we’re here to help you out.
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